1. Introduction
JSS Academy ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website jssacademy.in and related services.
2. Information We Collect
We collect the following types of information:
Personal Information
- Name, email address, phone number
- Student class/grade preference
- Parent/guardian contact details (if applicable)
Payment Information
- Payment transactions are processed by Razorpay. We do not store credit/debit card numbers or banking details on our servers.
- We receive transaction IDs, payment status, and amounts for record-keeping.
Usage Information
- Class attendance and participation records
- Assessment scores and academic progress
- Device information, browser type, and IP address (collected automatically)
3. How We Use Your Information
- To create and manage your student account
- To provide and deliver our educational services
- To process payments and send payment confirmations
- To track academic progress and generate performance reports
- To communicate class schedules, updates, and announcements
- To respond to enquiries and provide support
- To improve our website and services
- To comply with legal obligations
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Razorpay — for payment processing (governed by Razorpay's privacy policy)
- Google Meet / Classroom — for conducting live classes
- Faculty members — limited to information necessary for teaching
- Legal authorities — if required by law or to protect our rights
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:
- SSL/TLS encryption for data in transit
- Secure authentication with JWT tokens
- PCI-DSS compliant payment processing through Razorpay
- Regular security reviews of our systems
6. Cookies
We use essential cookies to maintain your login session and remember your preferences. We do not use third-party advertising or tracking cookies. You can disable cookies in your browser settings, but this may affect the functionality of our website.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services. If you request account deletion, we will remove your personal data within 30 days, except where retention is required by law (e.g., financial records).
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and personal data
- Withdraw consent for non-essential communications
To exercise these rights, email us at jssonlineacademy@gmail.com.
9. Children's Privacy
Our services are designed for students in Classes 8 to 12. We collect minimal information from students and require parental/guardian consent for minors under 18. Parents may contact us to review, modify, or delete their child's information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
11. Contact
For privacy-related questions or concerns:
JSS Academy
190A, Rajakkamangalam Road, Near St. Lourdh's Church, Punnai Nagar, Nagercoil – 629004
Email: jssonlineacademy@gmail.com
Phone: +91 9384293017